Dental Assistant

Dental Assistant interview questions:

Dental assistants play a multifaceted role that encompasses both administrative responsibilities and patient care duties. The specific requirements for this position can vary depending on location. In some instances, a high school diploma suffices, while in others, candidates must graduate from an accredited training program. A CPR certification is typically a mandatory requirement.

The complexity of the role can fluctuate based on regulatory standards. Qualified dental assistants, in addition to performing administrative and sanitation tasks, may also be authorized to conduct procedures such as coronal polishing, sealant application, and operate x-ray equipment. It’s important to tailor your interview questions according to the specific role you’re seeking, whether it’s for unlicensed dental assistants, registered dental assistants (RDAs), or those with expanded functions (EFDAs).

When interviewing RDAs or EFDAs, allocate time to assess their technical expertise. Key soft skills that hold significance for dental assistants include keen attention to detail, strong organizational abilities, and effective interpersonal skills. It’s crucial to ensure that the candidate can follow instructions and communicate proficiently. Additionally, the ability to think quickly and enthusiasm can be differentiating factors in a successful candidate.

Role-specific questions:

• What is the significance of a dental assistant’s role in a dental practice?
• Can you share any prior experience you have in administrative or customer service roles?
• What safety measures should be observed when operating x-ray equipment?
• How frequently should instruments and equipment be sterilized in a dental setting?
• Could you describe your background and experience with laboratory tasks?
• Are you knowledgeable in the process of preparing teeth molds?
• Can you discuss your personal oral hygiene routine?
• How do you feel about working closely under supervision?
• Are you proficient with computer technology, and if so, which software programs have you used in your professional capacity?
• What strategies do you employ to ensure the dental office remains well-organized and efficient?

Operational and Situational questions:

• What is your protocol when a patient is settled into the dental chair?
• While escorting a patient to the treatment room, they suddenly express panic and wish to cancel their appointment. How do you address this situation?
• Can you outline the distinctions in your approach when dealing with children as compared to adults during dental procedures?

Behavioral questions:

• Share an experience from your past where you had to manage an upset patient.
• Provide an example of an instance when you explained a dental procedure to a patient.
• Recollect a time when your supervisor offered criticism regarding your performance. How did you respond to this feedback?
• Have you ever encountered a disagreement with a supervisor or fellow dental assistant? Describe the situation and the steps you took to resolve it.
• Discuss an occasion when you received commendation for your contributions in the dental office.