Hospitality / Travel
Travel Agent Interview Questions:
The best applicants for the profession of travel agent combine a love of travel with a talent for selling and providing excellent client service. These people are communicative, detail-oriented and resourceful. They genuinely want to assist others and try hard to establish long-term relationships with clients.
You should focus on customer service and sales questions if you’re searching for an entry-level applicant to train. At a fundamental level, you’ll want applicants who are outgoing and capable of negotiating and problem-solving. Situational questions with a focus on problem-solving are beneficial for this type of work position.
The following interview questions help you to find a travel agent with a track record of success. These questions deal with regular on-the-job responsibilities and situations and can only be answered by someone who has worked in this field before. Candidates you’d like to hire will approach their interview as if it were a sales call. They’ll want to learn about your problems and address them by offering solutions.
Operational and Situational questions:
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