Account Executive

Account Executive Interview Questions:

The major participants in your company’s business development activities are account executives. They may be in charge of seeking and closing deals, managing customer contacts, or both, depending on the firm and industry.

For senior positions, sales or customer service experience is preferred. If you’re looking for someone to fill an entry-level position, look for applicants that are eager, outgoing, interested, and smart. The finest of them will exhibit their worth by asking the ideal questions and expressing a strong interest in your services or products.

To assess the basic characteristics of exceptional account executives, ask the below questions. It’s also a good idea to ask them to give a quick presentation or sell you anything for a few minutes. You’re searching for someone with strong communication and negotiation abilities, as well as a business sense and a confident demeanor. All of these should be complemented by a high level of initiative, perseverance, and problem-solving ability in the applicant you hire.

Operational and Situational questions:

• What aspect of this profession gives you the greatest pleasure?
• What are your strategies for dealing with rejection?
• Are you confident in making cold calls?
• What strategies do you employ to identify sales opportunities?
• What does an effective demo/presentation require?
• How can you establish a productive business relationship?
• How well-versed in CRM are you?
• Do you use social media to find new customers?
• What would you do if a potential client kept giving you reasons not to buy?
• Assume you’re tasked with resolving issues for numerous clients at the same time. How do you go about prioritizing the different problems you are faced with?

Behavioural questions:

• Consider a period when you had to deal with an annoyed and aggressive customer. How did you deal with it?
•  Describe a moment when you were able to fix a client’s problem.
• What was the most challenging project or deal you ever had to complete?
• Tell me about a moment when you negotiated a customer contract successfully.
• Describe an instance when you overcame adversity to accomplish a goal.
• In previous positions, what was your most difficult sales cycle?
• Have you ever missed an opportunity to interact with a prospective client? What happened, and what did you learn as a result of it?