Virtual Assistant Job Description

Administration and office support

Virtual assistants are remote workers who are responsible for offering administrative support to customers. They are usually self-employed. To be successful in this role, one should have good organizational and time management skills.

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Description

We are looking for a Virtual Assistant to provide administrative support to our team while working remotely.

As a Virtual Assistant, you will perform various administrative tasks, including answering emails, scheduling meetings and making travel arrangements. For this role, a strong Internet connection is required, along with experience using communication tools like Skype.

Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision.

Responsibilities

Respond to emails and phone calls
Schedule meetings
Book travel and accommodations
Manage a contact list
Prepare customer spreadsheets and keep online records
Organize managers’ calendars
Perform market research
Create presentations, as assigned
Address employees administrative queries
Provide customer service as first point of contact

Requirements

Proven experience as a Virtual Assistant or relevant role
Familiarity with current technologies, like desktop sharing, cloud services and VoIP
Experience with word-processing software and spreadsheets (e.g. MS Office)
Knowledge of online calendars and scheduling (e.g. Google Calendar)
Excellent phone, email and instant messaging communication skills
Excellent time management skills
Solid organizational skills
High school diploma; additional qualifications as an Administrator or Executive Assistant are a plus