Hotel HR Manager Job Description

Hospitality and tourism

Hotel HR managers make sure that the human capital of the hotel is sufficient to run the day to day operations of the hotel. They are also responsible for hiring new staff members when required. Hotel HR managers should have an understanding of the tourism field and have good communication skills.

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Description

We are looking for a Hotel HR Manager to oversee all staff-related procedures and craft HR strategies in alignment with our business needs.

Hotel HR Manager responsibilities include recruiting and training new hires, managing employee data and taking steps to retain our people. To be successful in this role, you should have a good knowledge of labor legislation and experience hiring employees for various roles and seniority levels.

Ultimately, you will help us run a healthy hotel business where our employees are happy, engaged and productive.

Responsibilities

Design hiring plans for all hotel departments based on seasonal needs
Interview and assess job candidates
Manage compensation and benefits plans
Oversee employee attendance and working schedules, including paid time off, overtime and breaks
Onboard new hires
Report on employee turnover rates
Organize employee records, like contracts, paying special attention to work permits and visas
Implement employee retention programs (like end-of-season bonuses)
Coordinate accommodation, catering and transport for our staff when necessary
Schedule trainings for all hotel employees (for example, customer service skills training)
Act as the point of contact when employees have queries or job-related issues
Ensure hotel staff complies with relevant health and safety regulations

Requirements

Work experience as an HR Manager, preferably in the hospitality industry
Hands-on experience with HRIS and payroll software
Experience in conducting interviews
Understanding of labor legislation with an emphasis on part-time and overtime regulations
Excellent communication skills
BSc in Human Resources, Organizational Psychology or similar field
Additional diploma in Hotel Management is a plus