Interview questions by job
An overview of what to look for in candidates as well as a balanced sample of appropriate interview questions are provided in this Telesales Representative interview profile.
The task of selling over the telephone is a challenging one for telesales representatives. As a result, their job can be challenging, yet infinitely more rewarding, without the benefit of face-to-face contact. They are highly motivated individuals who excel in the areas of planning and customer service. In many industries, the role involves both B2B and B2C sales. There are two main aspects of inbound marketing: inbound and outbound. Outbound representatives make calls to prospects to close sales while inbound representatives receive calls from potential customers. It is usually desirable to have some experience in customer service. Candidates should also possess a working knowledge of technology. It is important to assess core characteristics such as verbal eloquence, persuasion, and perseverance during the interview. During this process, you may find it helpful to inquire about the previous experience of the person. It is also important for the ideal candidate to possess a likable attitude and some knowledge of the organization or industry in which you are operating.
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