Performance & Loading Issues
Open browser settings. Clear cache and cookies for the HireBee domain. Reload the page. HireBee works best on modern browsers: Chrome (recommended) Fi
Interview Scheduling Conflicts
When candidates see no available time slots on their booking page: Check availability settings — ensure your availability windows are configured in Se
Candidate Import & Data Issues
File format — ensure the resume is PDF, DOC, or DOCX. Other formats are not supported. File size — resumes over 10MB may fail. Ask the candidate to co
Common Login & Authentication Issues
Click Forgot Password on the login page. Enter your email — you'll receive a password reset link. Check your spam/junk folder if you don't see the ema
Email Delivery & Notification Problems
The most common issue — candidate emails may land in spam. Ask candidates to check their spam folder and whitelist your sending address. Ensure the ca
Troubleshooting Email and Notification Issues
Fix email, in-app, and push notification delivery issues
Fixing Data Synchronization Issues
Resolve data synchronization and display issues
Troubleshooting Login Issues
Solutions for common login problems
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