Troubleshooting Email and Notification Issues

# Troubleshooting Email and Notification Issues Not receiving notifications? Here are common causes and solutions. ## Email Notifications ### Not Receiving Emails 1. **Check spam/junk folder** — Add noreply@hirebee.ai to your contacts 2. **Verify email address** — Go to your profile and confirm your email 3. **Check notification settings** — Ensure notifications are enabled ### Updating Email Preferences 1. Go to **Profile > Notification Settings** 2. Toggle notifications by category ## In-App Notifications ### Missing Notifications - Check the notification bell icon in the top bar - Ensure browser notifications are allowed - Clear browser cache and refresh ### Too Many Notifications - Customize which events trigger notifications - Set quiet hours for non-urgent alerts - Use digest mode for daily summaries ## Mobile Push Notifications ### Setup 1. Install the Hirebee mobile app 2. Allow push notifications when prompted 3. Configure preferences in app settings ### Not Working? - Check device notification settings - Ensure the app has background refresh enabled - Try uninstalling and reinstalling the app ## Admin Controls HR admins can configure company-wide notification policies in **Settings > Notifications**.