Troubleshooting
Updated Aug 13, 2026Troubleshooting Login Issues
Solutions for common login problems
login
troubleshooting
authentication
# Troubleshooting Login Issues
Solutions for common login problems.
## Common Problems
### Forgotten Password
1. Click "Forgot Password"
2. Enter your email
3. Follow reset instructions
### Account Locked
Wait 30 minutes or contact HR.
### Email Not Recognized
- Check spelling
- Try alternative emails
- Contact HR
## Browser Issues
Clear cache and enable JavaScript if needed.
Related Articles
Performance & Loading Issues
Open browser settings. Clear cache and cookies for the HireBee domain. Reload the page. HireBee works best on modern browsers: Chrome (recommended) Fi
Interview Scheduling Conflicts
When candidates see no available time slots on their booking page: Check availability settings — ensure your availability windows are configured in Se
Candidate Import & Data Issues
File format — ensure the resume is PDF, DOC, or DOCX. Other formats are not supported. File size — resumes over 10MB may fail. Ask the candidate to co
Have questions? We're here to help
Get personalized guidance from our HR technology experts.
