Cookie Policy

We use cookies for the following purposes:

• Authentication & Security: To verify your identity, maintain your session, and protect against unauthorized access
• Preferences: To remember your settings such as language, timezone, theme, and notification preferences
• Analytics: To understand usage patterns, identify popular features, and measure the effectiveness of our platform
• Performance: To monitor and improve loading speeds, identify bottlenecks, and ensure platform stability
• Support: To facilitate customer support interactions and remember your support history

You can control and manage cookies in several ways:

• Cookie banner: Use our cookie consent banner to accept or reject non-essential cookies when you first visit
• Browser settings: Most browsers allow you to block or delete cookies. Check your browser's help section for instructions
• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions

Please note that blocking essential cookies may affect the functionality of our platform and your ability to use certain features.

We may use third-party services that place cookies on your device. These include:

• Analytics providers (e.g., Google Analytics) for usage insights
• Customer support tools for chat and ticket management
• Security services for bot protection and fraud prevention
• Payment processors for secure transaction handling

Each third party has their own privacy and cookie policy governing their use of cookies. We encourage you to review their policies.

We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When we make material changes, we will notify you by updating the “Last updated” date at the top of this page and, where appropriate, through a notice on our platform.