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TroubleshootingUpdated Aug 13, 2026

Performance & Loading Issues

Open browser settings. Clear cache and cookies for the HireBee domain. Reload the page. HireBee works best on modern browsers: Chrome (recommended) Fi

# Performance & Loading Issues ## Slow Page Loading ### Clear Browser Cache 1. Open browser settings. 2. Clear cache and cookies for the HireBee domain. 3. Reload the page. ### Try a Different Browser HireBee works best on modern browsers: - Chrome (recommended) - Firefox - Safari - Edge ### Disable Browser Extensions Some extensions (ad blockers, privacy tools) can interfere with HireBee. Try disabling them temporarily. ## Specific Page Issues ### Candidates Page Slow If the candidates page is slow with many records: - Use filters to narrow down the list. - Avoid loading "all" candidates at once — use pagination. - Archive inactive candidates to reduce the active dataset. ### Pipeline View Slow If the Kanban board is sluggish: - Reduce the number of visible stages. - Use filters to show only relevant candidates. - For jobs with 500+ applicants, consider using the list view instead. ### Analytics Loading Slowly - Large date ranges require more data processing. - Try shorter time periods (last 30 days vs. all time). - Complex reports may take a few seconds — a loading indicator shows progress. ## Data Not Updating ### Stale Data If you see outdated information: - Refresh the page (Ctrl+R or Cmd+R). - Check your internet connection. - Log out and log back in. ### Real-Time Updates HireBee uses real-time subscriptions for critical data: - New applications appear instantly. - Stage changes are reflected immediately. - If real-time stops working, a page refresh resolves it. ## Mobile Performance - HireBee is optimized for desktop use. - Mobile browsers may experience slower performance. - Use the desktop version for best experience.

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