Admin / Customer Service
Program Manager interview questions:
Program managers are responsible for overseeing inter-connected projects, often leading teams of project managers to ensure that the entire program aligns with the organization’s strategic goals and delivers value. These roles are commonly found in various sectors, including education, the public sector, and private companies.
The qualifications and experience required for program managers can vary depending on the specific programs and projects they will be managing. To assess their suitability, it’s important to ask questions that gauge their technical expertise, industry knowledge, and past experience. Depending on the seniority of the role, candidates may also hold certifications in project or program management.
During the interview, it is crucial to delve into the candidate’s past experience to gain insights into the programs or projects they have managed and the outcomes they achieved. Look for evidence of leadership, problem-solving skills, and a deep understanding of strategic aspects such as change management, return on investment (ROI), goal setting, and resource allocation. This information can help you determine their suitability for the role.
Operational and Situational questions:
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