Want to know what to ask candidates during a situational interview? Find questions that are relevant to the situation examples of questions for interviews, sales and customer service examples.
How do situational interview questions serve their purpose?
Candidates are asked to describe how they would respond to and address work-related scenarios during a situational interview. A hypothetical situation, unlike behavioral interview questions, allows recruiters and hiring managers to determine a candidate’s suitability without relying on their past experiences. During an interview, you should ask situational questions to discover how candidates would respond to a scenario that may arise in the future. Situational questions can be used to assess the following skills:
During the interview process, ask situational questions in order to identify candidates with skills that are compatible with the position your requirements. In sales, management, and customer service roles, situational interview questions are particularly effective. It is common for candidates to claim on their resumes that they possess a specific skill set.
When you ask situational questions, you will be able to observe how they apply their skills in the workplace
The problem is related. This type of ‘what would you do’ interview question will also assist you in comparing candidates and selecting those who are compatible with your company’s culture. It is not the same for everyone to think and react in the same manner. The ideal candidate will demonstrate professionalism, share your company’s values, and contribute fresh ideas.
During the hiring process, you can ask candidates the following situational interview questions:
Question examples for situational interviews
Assessing the answers of candidates
Before asking your candidates a question, allow them sufficient time to think.
Flags of concern
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